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blocking incoming calls for certain numbers 2
- Thread starter jmilla
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- #2
NO I know you can do it on the Avaya but the only way to do it on a BCM is if you have call center pro on BCM but it is not like the Avaya product where you can route by CLI.
Marshall
Marshall
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- #3
You can't block them per se, but you could use the Auto Attendant CLID routing table. That'll let you route to a greeting table, extension, mailbox, or CCR tree. Might need to get creative with where you send them, but an info mailbox might work. Leave the greeting blank, set the personal target attendant for that mailbox to a bogus extension, and hope they go away. That is until the realize that blocking their caller ID will bypass that.
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