Block range of numbers (area code)

[avayaaacc]

We are getting spammed by random numbers, all with the same area code + prefix (first 6 digits). These calls are coming into AACC and presenting to agents. How can we block this range of numbers?

I have tried creating a vector that looks like:

01 wait-time 2 secs hearing ringback
02 goto step 11 if ani = 111222+
...
10 route-to number 999 with cov y if unconditionally
11 disconnect after announcement none

However, the number that callers are reaching are configuring in the inc-call-treatment trunk group, and the number associated with them are set in the uniform dial plan. Is there a better way to block a range of numbers for AACC, or am I doing something incorrect?

 

[coolwhisper]

I would use a Vector Routing Table instead. Route to the disconnect if there is a match in the VRT.

 

[montyzummer]

If the calls pass directly to AACC , just use OD to create a blocked number list and apply it to the master script.

ACSS (UC/SBCE/SM/SME)

Not that they mean a thing anymore , get a brain dump pass the test crash the system.

 

[avayaaacc]

In a VRT, is it possible to use a wildcard for ranges? Essentially, we have had over 500 unique numbers all beginning with the same area code. We do not want to have to define each one explicitly.

Montzy - could you elaborate a little further on how to accomplish this with Orchestration Designer? What would the scripting look like? I could not find any examples of this.

 

[montyzummer]

Yes you can use wild cards in a VRT.
To exapand on the script is not really viable as i dont know your setup , other than to say in your call flow on the master script you would create an entry at the beginning of the flow that checks the CLI inbound and routes to a disconnect treatment if its "true".

Esssentially you are doing a CLI lookup in OD and sending a match to a disconnect or whatever treatment you desire.Have a look at the below link , this is a script (you can do scripts in AACC) but OD is probably easier if you are not familiar.

http://www.tek-tips.com/viewthread.cfm?qid=1374885

ACSS (UC/SBCE/SM/SME)

Not that they mean a thing anymore , get a brain dump pass the test crash the system.

 

[Saiyan656]

Yes you can cover a range
goto step 15 if ani in table 9
15 disconnect
Ch vrt table 9
E.g., in VRT table
310211????
310311????