Block Inbound Number 1

[dennislyon]

Can anyone tell me how to block in inbound number? Our news desk is getting blasted with calls from a fax machine at least 30 times a day and callers can't get thru because the line stays tied up with this garbage. Maybe others have seen this before, the number is 305-356-2997. Thanks for any help you can provide.

 

[notme11]

there is no way to block it... you have to call the CO and sometimes they can, otherwise you may have to change the number, or get a hold of the company sending the faxes....

 

[StanleySteamer]

dennislyon
From your previous posts it appears you have symposium.
Not sure if your news desk number is already routed through symposium, but if it is then you can easily have the script route calls based on the CLID of the calling number.
Something like
IF CLID = 3053562997 THEN
GIVE BUSY
END IF

Instead of GIVE BUSY you could also use a RAN or maybe route the call to an annoucement.

 

[thattekguy]

When a call comes in from a fax transfer it to a fax so you can see what it is...if you want.Your telco provider should be able to put a block on the number.

 

[mklein76]

In Symposium, in script variables for CLID I created number_blocked and I add, as values, all the numbers I want blocked. This is in my master script.

IF CLID = number_blocked
THEN DISCONNECT
END IF


Matt
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