cayres1003
IS-IT--Management
This is for outbound calling only.
I have control of sending out the caller id on all calls. But we have an issue with the 800 numbers..... Long story... The answer is to remove the caller id going out and 800 #s work fine. So, I am looking for ideas on ways to block caller id when dialing 800 numbers, but still maintaining caller id on all other calls. For now, I have 4 channels on the pri in another trunk group and I am using the feature code for accessing a trunk (704) to pick the alternate group. These trunks have no caller id assigned in 21-12. I would rather do something else if there is another way.
Thanks for any ideas
I have control of sending out the caller id on all calls. But we have an issue with the 800 numbers..... Long story... The answer is to remove the caller id going out and 800 #s work fine. So, I am looking for ideas on ways to block caller id when dialing 800 numbers, but still maintaining caller id on all other calls. For now, I have 4 channels on the pri in another trunk group and I am using the feature code for accessing a trunk (704) to pick the alternate group. These trunks have no caller id assigned in 21-12. I would rather do something else if there is another way.
Thanks for any ideas