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Blind transfer UCID

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mjm23

Technical User
Jul 1, 2020
80
PH
Hi,
I have a system where I got calls routing from a remote site to SM, then to MPP then blind transferred to CM (VDN). My question is, how can I preserve the UCID for a single call?
 
There's a special feature package for preserving UCID's across multiple CM's.
 
so I get this working. Since the remote PBX doesn't have the capability to handle REFER messages, it initiates another call in the form of INVITE. with that being said, a new call-id is generated thus Avaya thinks it is another call and creates a new UCID. to fix this problem, I introduced an SBC in-between and let it handle REFER calls.
 
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