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[acewarlock]

have 47 BCM's and just 1 of them, I can't get it to do a scheduled backup. is goes though the menu like it's going to do it and you go over to the schedule block and it's there except there's no info under the Schedule Information block. has anyone seen this before.

 

[biv343]

Saw it once when doing a backup on BCM 3.01 before upgrading to 3.6. There was a drive mapping from a previous backup job that didn't delete. Rebooting didn't fix it. Had to call Nortel who got in through VNC to delete the old drive mapping, then all was well.

Makes me long for the days when VNC access was available to all.

 

[NARSBARS]

The VNC process is still available. There is a FAQ at

Http://marshallhouse.co.uk

Great site, even if it is my faq.

NARSBARS

 

[biv343]

I've seen that before also, but I'd never do that on a system that may ever need Nortel support. Your system will most likely be deemed "unsupported" should the VNC password be reset.

That being said, I've done it on my own lab systems, but never on a customers.

 

[NARSBARS]

biv343 I agree that if you need support you may be in serious trouble. I use this on lab animals only as a learning tool.

NARSBARS

 

[biv343]

It's fun isn't it? Just keep the ghost CD's handy in case you make it really mad. (Spoken from experience here....)

 

[NARSBARS]

biv343
Seeing you everywhere.
I have been using Partition Magic, but from this forum it seems I am behind the curve. Is Ghost easier to handle and will it deal with open file handles on the NT partitions?
I need to shut the BCM down very carefully in order to use PMagic and an easier method would be great.
PS, what version do you use?

NARSBARS

 

[biv343]

I haven't used Partition Magic, but our IT guy uses that to make images of PC loads, etc.

I used an old version of Ghost (5.0 or something). It's a leftover from about 6 years ago when I worked in IT. Better than nothing. It kicks out 3 CD's for the full 3.X image.

You can also get the Bit Imaging Tool from Nortel if you wish to do it to their standards. I have yet to try that out and see if it's worth it's salt or not.

My latest find was a DOS based utility (can't remember the name, but I can fire up the PC it's on and check it out) that does a bit for bit copy of a hard drive. I bought quite a few 20 GB Maxtor hard drives for about $35 a piece, and I keep a few around for "backup". I've got 2.5, 3.0, 3.01, 3.5, and 3.6 "ready to go" hard drive images. If I toast the drive too bad, I pop in a good drive, and the drive that I murdered the software on, and a while later the old drive is like new (well, software wise anyway). Install the newly imaged drive and it's like I just opened the box.

 

[acewarlock]

I think I have found the problem, the Task Schedueler is stopped and I tried to start it but I get an error code.

(Service could not be logged) [32.1.13]

and the service won't start.

 

[3Sixty]

I think the Bit tool is a version of ghost rebadged. There is some other clever things it can do.I think you have to have Nortel on the end of the Phone each time you use it. It generates some unique access code to access the BCM hardware and only Nortel can get the password from the algorithm. Something to do with the Mac address and the system ID. I belive.

Marshall

 

[TLDuk]

Have none of you guys used dame ware?? Forget all this messing about with VNC

 

[acewarlock]

What is dame ware????

 

[TLDuk]

Dame ware is a remote control software similar to VNC with a twist, providing you have the windows login details for the computer your trying to connect to, in the BCMs case the same as unified manager you can forcefully install and start the server service from the computer your trying to connect from… works every time for me….

http://www.dameware.com

 

[acewarlock]

Thanks I'll try it.