Blank Alarm Group Summary 1

[JMarine0811]

I am working with a 3300 MXeIII, version 13.x.x.x. There are at least 20 machines at different location in the network/cluster that this system is part of.

On all of the others, I go to Alarm Group Summary and I see all of them to get the basic information as usual. This particular machine, I am not seeing any of them. Everything is working perfectly. No alarms... Clear. I can call all extensions in all areas in the network. I just cannot get an alarm summary for everyone else on this particular machine.

It is nice to see what is going on at any time as a general look when I am logged into any of them. Anyone else ever see this before?

 

[kwbMitel]

The obvious question being does that system belong to the same group admin as the others?

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What's most important is that you realise ... There is no spoon.

 

[JMarine0811]

Yes sir... At least it always has unless someone changed it without my knowledge.

 

[SXWizard]

Exactly how many nodes are in the Admin Group? 20 is the max.

 

[Billz66]

make sure snmp is enabled and has public read access set

If I never did anything I'd never done before , I'd never do anything.....

and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....

 

[JMarine0811]

Thanks guys, got it.

It ended up being that someone added a couple more to this particular admin group. "Group1" has 15 and the other has 10. At some point someone moved a few around and "Group1" somehow acquired a couple... 22 to be exact. This particular machine retained the 7 that were moved. Upgrade was done abouth 3 months ago, the "powers that be" have been working on their systems.

I cleared them out and moved them, as soon as "Group 1" got to and below the 20 threshold, the other nodes in the group showed up. Now I get to see that everyone else has their alarms, at least all of mine are clear. Though I do miss that clean green check mark.

Also, SNMP is on, I cleared out an old SNMP Trap that was no longer needed, thanks for that, another step in keeping this system clean. Good one Blitz.