Bizarre Rights Problem on TS 2003 Sp2

[hanoirocks]

Hi, I had an issue pop up midday where users couldn't launch a certain program that was residing on a remote server. The issue is affecting another app as well. It appears to be registry related.

The one error they get is "Error: OLE error code 0x80070005: Access is denied" when launching the executable for the remote application. They can go into the mapped network drive where the remote app resides without issue. The software vendor seems to think it's access to the registry that is causing the errors. If I add users to the local Admin account all it fine. This just started happening at random a few days ago. No patches or other software had been added.

Does anybody have any insight as to what to look for?

Thanks in advance

 

[hanoirocks]

Bump...still unresolved

Any ideas?

 

[DTracy]

Have you tried:
1) making a security entry for "everyone" with all rights in the apps folders.
2) running the Compatibility Wizard on the app trying different some settings.

Regards,
David.

 

[itsp1965]

If it works with the administrator acct then you have as indicated a permission issue. You have to ensure that the users have at minimum Read+Execute right to the application folder and wherever any other application components are stored (like associated DLLs)

 

[hanoirocks]

Thanks for everyone's insights.
Problem solved and it's a weird one.

I found the problem!

I ran process analyzer and found the app was trying to run a Wshom.ocx file that was in my personal profile on the TS under documents and settings\myprofile\windows thus the access rights problem with
domain users.

I don't know how the hell that glitch happened! I had to re-register the file in system32 and then it fixed the problem.