Better Yet - 72# and 73# What do they do? 1

[hunterdw]

TSIA--

What does it mean when I pick up a phone and hit 72# and it tells me "we're sorry you number cannot be completed as dialed"

Somewhat of a duplicate post. Trying to figure out what the 72# does from 300 miles away using WinSPM on a VPN connection.

--DW

 

[ken1713]

Try dialing it while on an outside line. I believe its and call forward and cancel call forward code from the phone company.

 

[hunterdw]

you're right. That's it.

Thanks.

 

[hunterdw]

Well...

another question

my new phone company uses *72 instead of 72#

BUT, on my Merlin, as soon as I hit the * (star) I get a fast-alarm (sounds like a police siren) from the Operator Console. She doesn't need to hit "9", she just chooses a line for dialtone. The * seems to be causing the problem.

From any other station, You can hit 9 to get a line, then *72 seems to do something else.

Called the phone company adn they debugged the line. Those codes are not leaving the phone sytem. They don't ever get to the line itself.

Where can I look in the Merlin (WinSPM) to see what happens when I hit * (from the Operator) or *72 from a normal line?

Any thoughts?

Thanks!

--DW

 

[SYQUEST]

When Custom Calling features were first introduced to the public back in the 1970s, we had mostly rotary dial phones and TOUCH-TONE was about 1/10% compared to rotary, to activate the Call Forward feature you would "dial" 72 then pause for second dialtone. With TT you added the # and did not have to wait for second dialtone. This was alot quicker to activate or deactivate features w/ Touch-Tone. Then when the RBOCs, post divestiture, started offering the multiline variety packages, like COMSTAR II and other names for the same thing in both 1ESS, 1AESS, 5ESS, DMS10, and DMS100 they only supported Touch-Tone signalling for those classes of service. To make the numbering plan easier they decided to use * with other digits to make the format more uniform. So in some switches both *72, *73, 72# & 73# work for all lines that have the Call Forward feature. I don't recall at the moment whether the GTD5 supports both formarts or not....

As far as the Merlin is concerned, * codes are usually for feature activation or deactivation within the system. You can check the documentation for what codes do what and some may depend on your system's dial plan.

Hope this helps!

....JIM....

 

[jgideon]

Most LECs that use the *72 format will also accept 1172 and allow the feature activation. Another interaction is if those strings match anything in your default 'deny' tables.

 

[merlinman]

IN FACT, people were usin gthe * Codes to BY PASS Toll restrictions, thus they landed in the DEFAULT RESTRICTED area.

Yes, you will have to remove them from that table to use them.