Best Way to setup two phones in a hotel room

[Jonjr88]

Hi Everyone, We are trying to figure out a solution to use IP phones, either J129s or 3rd party SIP phones in a suite with two phones. We need them to ring simultaneously (trying to stay away from Hunt Groups if possible) and when calling other phones internally I need both phones to show the same extn number.

Is this possible?

 

[teletechman]

internal twinning will do this. Twin one phone to the other.
Mike

 

[Jonjr88]

Thanks teletechman, I’ve tried this but this only works when one of the extns are called.

 

[tac84]

@teletechman
Hmm you may need to use hunt groups. You could have two extensions numbers and the display name for each phone could be say:

Room 285 (1) - Ext XXXX (Outside of room number range)
Room 285 (2) - Ext YYYY (Outside of room number range)

Put both room extensions in a Hunt Group which has the extension of the TRUE room number for inbound Internal calls or room to room calls.

If the room makes an internal call to say Reception or Room Service, it will display the 'Name' of the extension such as Room 285 (1) or Room 285 (2) - either way, the receiving party knows it's Room 285.

If the room makes an external call, manipulate the outbound caller ID to send either the main number for the hotel, or each extension could send the same DID number (Depending if you're using SIP lines ,etc). Doubt the hotel would be using analogue phone lines so this should be easy enough?

Just an idea...



Thanks, Tim
Adelaide, Australia

 

[teletechman]

you just need to make the room have one number the main number of the twinning exts. If they always call one extn which has the other twinned to it it will ring both exts. If you call from either ext it look like the main number. As tac84 said the best way would be a hunt group but this is the way around it.

 

[Westi]

Internal Twinning makes them virtually 1 extension. The second one will no longer be able to receive calls.

You have 2 options
[ul]
[li]put each others extension into the regular twinning entry and only 1 call twins anyways so no issue with of having them twin to each other[/li]
[/ul]

[ul]
[li]create 1 extension for the first number and make the second number a bogus number that has no correlation to the dialplan and hide it from the directory then twin the second to the first, create a shortcode with the number of the second wanted number that forwards the call to the first extension[/li][/ul]


Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

 

[Jonjr88]

Thanks for the input everyone. I think analog is still the easiest way but it is what it is. I was told from someone that works on Aura that you can register two 3rd party SIP devices to the same extn number but that didnt work on the IPO. No sure if it works on Aura either just wondering.