I have a property management company looking to upgrade to a IP Office. They have a need to track and archive voice mail messages left for people by the list of tennents. Automatic archiving of all messages would be ideal. Can you email messages to more than one receipiant? can you set it up so any time a new message is put into the maintenance mailbox, a copy is automatically sent to another mailbox? Are group boxes the way to go?
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best way to archive messages in VM Pro
- Thread starter GhostZman
- Start date
Which version?
I believe 6.0 or 6.1 started with a proper backup method.
Open the vmpro client and press F9.
Then (i think) go to the 4th tab and go to backup.
Setup backup for every day or week and enable the voicemail messages.
BAZINGA!
I'm not insane, my mother had me tested!
I believe 6.0 or 6.1 started with a proper backup method.
Open the vmpro client and press F9.
Then (i think) go to the 4th tab and go to backup.
Setup backup for every day or week and enable the voicemail messages.
BAZINGA!
I'm not insane, my mother had me tested!
I'm not sure of the primary goal here, but what you could do is setup a HG, call it MaintVMBX, and then have to users as a part of that mailbox (turn of queuing, disable the users in the group, etc). In the voicemail tab of that group, turn on "broadcast" and the message will be sent to each member of the HG (not the actual HG mailbox). As long as each user as a vm to email setup, it will go to both.
-Austin
ACE: Implement IP Office
I show people how to use this stuff sometimes...
-Austin
ACE: Implement IP Office
I show people how to use this stuff sometimes...
I would suspect that they already have email archiving if they want to archive voice messages. If they do VM to email would just add the VM to the email archive.
You can only send it to one email address through the IPO (unless you dump it in a hunt group with broadcast on with matching phantom users) but that will create other problems. On the email server they can set up aliases or distribution lists that forward to multiple accounts.
You can only send it to one email address through the IPO (unless you dump it in a hunt group with broadcast on with matching phantom users) but that will create other problems. On the email server they can set up aliases or distribution lists that forward to multiple accounts.
- Thread starter
- #5
Their goal is to have a record of maintenance requests in the event of a dispute. So if Joe is on call and he gets an urgent message from a tennent about a leaking pipe, the management team knows exactly when he got the message and who it was from. It is sounding more like they want to use it to track their own maintenance staff.
It sounds like dumping it to a hunt group and turning on broadbast is the way to go. That way the maintenance guys can have access to individual voice mailboxes and they can also have both cell phone and email notification. Ragnorak?? why do you say broadcast with phantom users will creat problems?
It sounds like dumping it to a hunt group and turning on broadbast is the way to go. That way the maintenance guys can have access to individual voice mailboxes and they can also have both cell phone and email notification. Ragnorak?? why do you say broadcast with phantom users will creat problems?
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