We have a customer with an IP Office 406 and a remote location where we are connecting an 5621 IP Phone. The customer uses a Cable Modem at both locations. We then installed Linksys BEFVP41 VPN Routers at each location and created the VPN tunnel.
We are having quite a bit of problems with voice quality at the IP telephone set. Both cable modems are working out of the same router at the Cable Company and ping times are around 13ms to 20ms most of the time. However, the times will jump to 400-500ms from time to time. When this happens, the cable company is still seeing very small ping times on thier equipment. We are doing this ping test from a PC at the remote location to the Linksys router at the main location on the Public IP Address. We also set the ports on the Linksys that are being used by the IP Office and the IP phone to the highest priority.
Has anyone else used the Linksys VPN Routers with success? I am beginning to wonder if the processor in these routers are adequate. What other VPN hardware providers have you had success with on the IP Office remote phone setup?
Thanks,
Brett Gibson
Gibson Teldata, Inc.
We are having quite a bit of problems with voice quality at the IP telephone set. Both cable modems are working out of the same router at the Cable Company and ping times are around 13ms to 20ms most of the time. However, the times will jump to 400-500ms from time to time. When this happens, the cable company is still seeing very small ping times on thier equipment. We are doing this ping test from a PC at the remote location to the Linksys router at the main location on the Public IP Address. We also set the ports on the Linksys that are being used by the IP Office and the IP phone to the highest priority.
Has anyone else used the Linksys VPN Routers with success? I am beginning to wonder if the processor in these routers are adequate. What other VPN hardware providers have you had success with on the IP Office remote phone setup?
Thanks,
Brett Gibson
Gibson Teldata, Inc.