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Best Report to Track Not Ready time by agents

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nortelopt61

nortelopt61

Technical User
Mar 18, 2008
161
US
Hello Everyone,
Trying to find the best report to track not ready time by agents.

Thanks in adavance,
Jim
 
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Not Ready Reason Codes by Agent, under Agent reports. If that doesn't meet your needs then please provide a little more detail on what you need in the report.
 
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