Hi there,
I'm generally a desktop support guy with good troubleshootin skillz, I believe i will get an interview purely because this company struggles to find livelink specialists or they just need someone to undertake this role and I will be willing to do it!
anyway could you look at the job spec and give me some advice, i have some exposure to livelink from an end user point of view trying to fix the core connection etc.. from what i recallat my previous jobs.
My only hope is they will be willing to train me up as I don't really have any experience in this field but how technical a role is this ? sorry for the long job spec - is there any documentation i could read up on so i would be more prepared ?
heres the job spec
JOB TITLE: IM SECURITY & SUPPORT ANALYST
JOB NUMBER: XXXXX
DEPARTMENT: UK INFORMATION MANAGEMENT
REPORTS TO: TEAM LEAD
IM SYSTEMS ADMINISTRATION & SUPPORT NO. OF DIRECT REPORTS: 0
JOB SUMMARY:
SUMMARISE IN 3-4 SENTENCES THE OVERALL PURPOSE OF THE POSITION. ALSO INCLUDE THE KEY CONTACTS AND RELATIONSHIPS THAT IMPACT THIS POSITION.
Responsible for the administration of User Accounts and User Groups, Permissions Management and the Management of Security Risk across the Information Management application suite. An additional responsibility of this role is the provision of project support to ensure security related deliverables are deployed in a consistent manner and in alignment with corporate policies.
This role will also provide governance, guidance and recommendations around security related topics where required and undertake 3rd Line support activities including Metadata Management & Implementation and Search Interface implementation.
KEY CONTACTS/RELATIONSHIPS
INTERNAL: UK IS Department, UK Information Management, UK IT Operations Team, UK Business Applications Team, UK ESA Team,
EXTERNAL: Software Vendors
JOB DUTIES/RESPONSIBILITIES:
DESCRIBE THE MAIN RESPONSIBLITIES OF THE JOB. INCLUDE THOSE THAT ARE KEY TO THE JOB REGARDLESS OF THE AMOUNT OF TIME ALLOCATED.
Safety - Conducts all activities in a safe and effective manner and raises safety and environmental issues immediately and in line with corporate policy
Leadership - Undertakes the role in line with corporate policy and demonstrates behaviours in line with Nexen’s values at all times. Readily accepts accountability
Financial - Carries out duties in a way that maximises value and minimises waste and risk.
Technical/Functional
o User Account Administration
o New Start and Account Termination process and execution across the IM application suite
o Group Administration
o Administration of Group Structures across the IM application suite
o Permissions Management & Implementation
o Provide project and Business Unit support for major permission modifications and updates, permissions reporting
o Metadata Management & Implementation
o Provide support to the IM Systems Administration Team for Metadata Management & Implementation activity where required
o Preventative Maintenance
o Perform daily, weekly and monthly information security audit tasks
o Monitoring & Reporting
o Responsible for active monitoring across the IM application suite to minimise risk of security breaches, provides regular audit reports on groups and permissions
o Security Policies
o Defining, documenting and implementing information security standards and policies across IM
o Security Governance
o Responsible for performing assessments on applications and systems against policies and standards
o Training
o Provides Permissions & Security Training
o Project Support
o Works effectively with project teams to ensure security related deliverables are deployed in a consistent manner and in alignment with corporate policies, provides security guidance and recommendations as required
o Major content bulkloading
o Testing as part of Change Management activities
o 3rd Line Support
o Metadata Management & Implementation and Search Interface implementation
o System Administration
o Support IM Systems Administrators where required, including troubleshooting, system maintenance & monitoring
o Support Queue Management
o Allocation of Support calls to IM Team resources
o Liaison with the Nexen Action Centre, and with IM support teams in Canada and the USA
Collaboration - Collaborates with others in the team and looks for opportunities to leverage their network and work with others to develop safe, practical and effective solutions
Continuous Improvement & Innovation - Continuously improves methods of working by seeking feedback from colleagues and key stakeholders. Complies with Nexen project management disciplines, effectively utilises knowledge databases and actively participates in project reviews
Capability Development - Looks for opportunities to develop technical and personal skills both by formal learning interventions and work experience. Coaches team colleagues where appropriate and demonstrates a personal commitment to lifelong learning
People Processes - Engages with people processes in a positive and timely manner. Demonstrates a commitment to the spirit of such processes.
Performs other duties, completes additional tasks and supports ad hoc projects as required
QUALIFICATIONS/TRAINING:
LIST THE QUALIFICATIONS/TRAINING/CERTIFICATION REQUIRED TO DO THE JOB.
Degree qualified or equivalent in Computer Science, Information Technology, Engineering or related subject
Good knowledge of Livelink server versions 9.x and Content Server 10.x is a must
Knowledge of WCM (Web Content Management) is highly advantageous.
Windows 7, Internet Explorer and Citrix
Working knowledge of Windows Server 2003 & 2008
Working knowledge of Active Directory
KNOWLEDGE/SKILLS/EXPERIENCE:
LIST THE ESSENTIAL KNOWLEDGE/SKILLS//EXPERIENCE REQUIRED OF THE JOB HOLDER.
• Extensive experience working with one or more document management systems – preferably Livelink
• Substantial experience in IT – preferably within the oil and gas industry
• Excellent analytical and problem solving skills, attention to detail
• Excellent documentation skills
• Ability to demonstrate added value to Policy and Procedural definition and governance
• Ability to demonstrate excellent verbal, written and interpersonal skills
• Oil and Gas experience desirable but not essential
KEY CORE COMPETENCIES:
SELECT ALL THAT APPLY TO THIS JOB ROLE AND DETAIL ANY PARTICULAR/UNIQUE REQUIREMENTS FOR THE JOB.
COMPETENCY DESCRIPTION
X Adaptability/ Managing Change
X Leadership
X Teamwork
X Communication
X Global Cultural Sensitivity
X Technical/ Operating Skills
X Initiative
X Total Business Understanding
I'm generally a desktop support guy with good troubleshootin skillz, I believe i will get an interview purely because this company struggles to find livelink specialists or they just need someone to undertake this role and I will be willing to do it!
anyway could you look at the job spec and give me some advice, i have some exposure to livelink from an end user point of view trying to fix the core connection etc.. from what i recallat my previous jobs.
My only hope is they will be willing to train me up as I don't really have any experience in this field but how technical a role is this ? sorry for the long job spec - is there any documentation i could read up on so i would be more prepared ?
heres the job spec
JOB TITLE: IM SECURITY & SUPPORT ANALYST
JOB NUMBER: XXXXX
DEPARTMENT: UK INFORMATION MANAGEMENT
REPORTS TO: TEAM LEAD
IM SYSTEMS ADMINISTRATION & SUPPORT NO. OF DIRECT REPORTS: 0
JOB SUMMARY:
SUMMARISE IN 3-4 SENTENCES THE OVERALL PURPOSE OF THE POSITION. ALSO INCLUDE THE KEY CONTACTS AND RELATIONSHIPS THAT IMPACT THIS POSITION.
Responsible for the administration of User Accounts and User Groups, Permissions Management and the Management of Security Risk across the Information Management application suite. An additional responsibility of this role is the provision of project support to ensure security related deliverables are deployed in a consistent manner and in alignment with corporate policies.
This role will also provide governance, guidance and recommendations around security related topics where required and undertake 3rd Line support activities including Metadata Management & Implementation and Search Interface implementation.
KEY CONTACTS/RELATIONSHIPS
INTERNAL: UK IS Department, UK Information Management, UK IT Operations Team, UK Business Applications Team, UK ESA Team,
EXTERNAL: Software Vendors
JOB DUTIES/RESPONSIBILITIES:
DESCRIBE THE MAIN RESPONSIBLITIES OF THE JOB. INCLUDE THOSE THAT ARE KEY TO THE JOB REGARDLESS OF THE AMOUNT OF TIME ALLOCATED.
Safety - Conducts all activities in a safe and effective manner and raises safety and environmental issues immediately and in line with corporate policy
Leadership - Undertakes the role in line with corporate policy and demonstrates behaviours in line with Nexen’s values at all times. Readily accepts accountability
Financial - Carries out duties in a way that maximises value and minimises waste and risk.
Technical/Functional
o User Account Administration
o New Start and Account Termination process and execution across the IM application suite
o Group Administration
o Administration of Group Structures across the IM application suite
o Permissions Management & Implementation
o Provide project and Business Unit support for major permission modifications and updates, permissions reporting
o Metadata Management & Implementation
o Provide support to the IM Systems Administration Team for Metadata Management & Implementation activity where required
o Preventative Maintenance
o Perform daily, weekly and monthly information security audit tasks
o Monitoring & Reporting
o Responsible for active monitoring across the IM application suite to minimise risk of security breaches, provides regular audit reports on groups and permissions
o Security Policies
o Defining, documenting and implementing information security standards and policies across IM
o Security Governance
o Responsible for performing assessments on applications and systems against policies and standards
o Training
o Provides Permissions & Security Training
o Project Support
o Works effectively with project teams to ensure security related deliverables are deployed in a consistent manner and in alignment with corporate policies, provides security guidance and recommendations as required
o Major content bulkloading
o Testing as part of Change Management activities
o 3rd Line Support
o Metadata Management & Implementation and Search Interface implementation
o System Administration
o Support IM Systems Administrators where required, including troubleshooting, system maintenance & monitoring
o Support Queue Management
o Allocation of Support calls to IM Team resources
o Liaison with the Nexen Action Centre, and with IM support teams in Canada and the USA
Collaboration - Collaborates with others in the team and looks for opportunities to leverage their network and work with others to develop safe, practical and effective solutions
Continuous Improvement & Innovation - Continuously improves methods of working by seeking feedback from colleagues and key stakeholders. Complies with Nexen project management disciplines, effectively utilises knowledge databases and actively participates in project reviews
Capability Development - Looks for opportunities to develop technical and personal skills both by formal learning interventions and work experience. Coaches team colleagues where appropriate and demonstrates a personal commitment to lifelong learning
People Processes - Engages with people processes in a positive and timely manner. Demonstrates a commitment to the spirit of such processes.
Performs other duties, completes additional tasks and supports ad hoc projects as required
QUALIFICATIONS/TRAINING:
LIST THE QUALIFICATIONS/TRAINING/CERTIFICATION REQUIRED TO DO THE JOB.
Degree qualified or equivalent in Computer Science, Information Technology, Engineering or related subject
Good knowledge of Livelink server versions 9.x and Content Server 10.x is a must
Knowledge of WCM (Web Content Management) is highly advantageous.
Windows 7, Internet Explorer and Citrix
Working knowledge of Windows Server 2003 & 2008
Working knowledge of Active Directory
KNOWLEDGE/SKILLS/EXPERIENCE:
LIST THE ESSENTIAL KNOWLEDGE/SKILLS//EXPERIENCE REQUIRED OF THE JOB HOLDER.
• Extensive experience working with one or more document management systems – preferably Livelink
• Substantial experience in IT – preferably within the oil and gas industry
• Excellent analytical and problem solving skills, attention to detail
• Excellent documentation skills
• Ability to demonstrate added value to Policy and Procedural definition and governance
• Ability to demonstrate excellent verbal, written and interpersonal skills
• Oil and Gas experience desirable but not essential
KEY CORE COMPETENCIES:
SELECT ALL THAT APPLY TO THIS JOB ROLE AND DETAIL ANY PARTICULAR/UNIQUE REQUIREMENTS FOR THE JOB.
COMPETENCY DESCRIPTION
X Adaptability/ Managing Change
X Leadership
X Teamwork
X Communication
X Global Cultural Sensitivity
X Technical/ Operating Skills
X Initiative
X Total Business Understanding
