BE Ver 11d To Disk - Job Never Runs

[joemama613]

I am using BE version 11d to back up to disk. This is new for me. I back up to tape every night without a hitch. I set up an external USB drive, and set up the new back up job presumably correctly. Although I set it on a schedule, I chose Run Now to test it. Job immediately goes into Queued Status. I let it run over 20 minutes with no change in ststus. When I cancel the job, it goes into Cancel Pending Status, and never resolves from there either. The only way out is to stop and start the service. Any ideas?

 

[roland63]

Is this drive among the models Symentec approves for this software? That in itself may be the problem...

 

[DTracy]

I think you will have to create a new removable backup to disk folder for that USB drive. Then use that as a destination for the backup job.