Be careful after 4.1(9) upgrade!

[t1techcole]

Be careful out there after you upgrade to 4.1(9) that you upgrade all manager versions which have access to your system. Had a customer connect to a 4.1(9) 406V2 with manager 3.2(54) and it will allow the connection and also accept the merge, but it puts the unit into a software reboot loop. You will have to dispatch to restore the unit.
(3.2(53) also tested and will connect, 3.2(57) and greater would not even see the units - as designed).

 

[tlpeter]

That is fun


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[puregold]

Just on a side note, has anybody tried opening an alchemy cfg with 4.1 manager, it works.

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[puregold]

He is right too, you can see 4.1 system in a 3.2.53 maanager too.



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[tlpeter]

How does the lcr/ars look then ?
That is why the system stops working


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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

You can also use the old Network Alchemy Manager tool to login the 4.1 you don't need and Administrator password but just the old "password" works.

greetzzz....Bas

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It works! Now if only I could remember what I did...
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[amriddle01]

tlpeter you can make changes fine, I did it, all that happened was it lost any reference to ARS...obviously, other than that the system worked fine

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[kwing112000]

I had a customer open a 4.0 system with 3.2 and save it and it removed all the ars entrys. Of course some how it was my fault but they get billed to fix it.

 

[ChristianF]

pretty simple really, don't try and change a config on a system with a later version of s/w than the version of manager you have. Shame on the upgrader for not checking the customer's versions before leaving.

 

[kwing112000]

The one i had was a subcontractor who installed 4.0 when all the other sites were 3.2 and then gave the customer the IP address and said you can manager all your systems from your PC. I have them remote into the local server and use the software onsite. we try not to give it to them to put on their own pcs. only on the server.

 

[aarenot]

Changing the IPO IP address should make the manager not be able to find the IPO.

 

[kristiandg]

4.x manager was specifically designed to be reverse-compatible with 3.x (I believe only 3.1 and 3.2).

You had to be at a minimum release of those though (like 3.2.59 or something) because they prepped the database so Manager could read what options you had and what to hide (based on version).

Kris.