BE and SP3

[histobastifish]

Ever since we installed SP3 on one of our application servers, the backup job is taking about 5 days. Has anyone else heard of or experienced this?

Thanks,
Histo

 

[Marverick]

After you did your upgrade, did you verify that the Remote Agent for NT (RANT) service started. Check this out first.

M

 

[histobastifish]

Thanks for the reply. Yes the RANT service was started. Would reinstalling the agent do anything to help?

 

[goace]

This post so far seems to have solved my similar problem, check his "burro111" thread for my results. Good luck. Ace

burro111 (MIS) Oct 2, 2002
When utilizing a Dell server (though I imagine this can be replicated with other servers) with a Dell PowerVault 128T tape changer through an Adaptec 39160 card, you may notice tremendously slow data through-put of within 50-100MB/min range. This problem had baffled me for quite awhile, since on other nearly identical servers with the same Adaptec SCSI card and tape unit, the backups run within the 500Mb/min-1000Mb/min range. I finally narrowed the issue down to either the bus or the scsi card itself. The bus was a 33/66Mhz 64-bit PCI, so this appeared fine. SCSI card drivers were the latest from Adaptec, for 39160/Ultra-160, so tried an earlier version. This still did not improve things. Finally, installed the generic Microsoft 3960D drivers dated from 1999 directly from a Windows 2000 CD as the driver of choice for the 39160, and presto, we are back at the 500-1000Mb/min through-put range. Adaptec apparently doesn't pay their technicians to actually read tech support emails, as the response we have received thus-far when explaining this issue is "install the latest drivers from our web site" (the ones that were giving the trouble in the first place). Hope this saves someone some trouble.

 

[histobastifish]

Thanks Ace, but my issue is not scsi card related (I think) because we did nothing to it. No upgrading of scsi drivers was done.

I think it has to do with installing SP3 on the server. The slowness started after this. Not just a coincidence, me believes. "Scientists have proven that living actually causes death."

 

[goace]

I had other slowness problems on BE where I had to re-install the s/w. Not too bad, just make sure you save your config files. Veritas has an article on moving backup servers and designate which files hold your media jobs, etc. Maybe if you list the h/w you are using that may help. Have you confirmed SP3 did you in? Did you uninstall it and your jobs run normal? I didn't think SP3 would update Adaptec SCSI controller drivers, but apparently it did.