BDM Lan CTE not Initializing

[zee5]

I installed LAN CTE Client Software on my PC. The software will not initialize with the BCM. I have the right BCM Address and can ping it. I can connect to the Unified Manager. I have added my domain name\extension in the lan cte settings. The Lan CTE service is running and I have 256 user licences. I can not run the Personal Call Manager.

I have run through all the settings along with the documentation and can not find the issue.

Is there something that my IT department can change on my computer to halt this service? The IT department has been pushing out all kinds of updates and making changes to user profiles and upgrades on applications (some apps are in house).

 

[biv343]

Have you tried entering your IP address or machine name to the LAN CTE settings (just to try anyway, it should work with the domain name\username and extension settings).

Also, did you run the DOS based command to register the TAPI engine on your PC to the BCM? It would be something line TCMSETUP /C machinenameofbcm