BCM50r5 SRG Install

[extel]

New to BCM SRG/NRS!
unable to call cs1000 from srg while in local mode

 

[1wt007]

If the phones go to local mode the link is down to the cs1000

 

[cook1082]

You would need local lines. When in SRG mode the phones are part of the cs1000 when in local they are on the BCM.

 

[pkellow]

question is whether any of the sets are in normal mode. If yes, then from a set in local mode (or indeed an analogue set which can only be local to the BCM), try dialling the voip trunk access code followed by either:
a) A normal CS1K set (meaning not registered to/associated with the SRG)
or
b) A set in normal mode.

http://xx.xx.xx.xx/support/logs/feps.log

where xx.xx.xx.xx is the SRG IP address will give detailed messaging on what the BCM is doing across the voip trunk to dial to the cs1k set. For example, if SIP, do you see an INVITE message.



regards
paul