bcm50r2 needs bundled patches & updates badly

[photon33]

Hi Everyone,

I have walked into a service situation where the old vendor has gone out of business. The system is a nortel BCM50 r2 and I need to load the patches and smart updates to solve some problems they are experiencing, mainly with doorphones and some other weird stuff.

I have access to AVAYA PLDS, but I do not understand how to obtain the r2 patch bundle? I can get some patches for r3 and up (BCM050.R300.SU.Desktop-265.201110, etc.) but all the bundled patches and smart updates point to a blank PLDS and I have no PUB ID. I am able to grab most anything from support.avaya.com, from IP Office to s8300 SW.

I am an authorized Avaya SME BP and this customer needs these patches ASAP. Thanks for any help.


------------------------------------------
Wash, rinse, repeat.

 

[Firebird Scrambler]

The patches you will need will be as follows.

BCM50 2.0
==================================

PATCH ID: BCM050.R200.SmartUpdate.Desktop.009-200807 Category: GEN
PATCH ID: BCM050.R200.SU.System.015-200907 Category: GEN
PATCH ID: BCM050.R200.149-OSA Category: GEN

I thought they were on the PLDS Site under Business Communications Manager on the first page,


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley