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BCM50e

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Diablo1

Technical User
Dec 19, 2005
50
CA
Can anyone explain why a remote user can't log into the system remotely. Customer can ping BCM but can't log in via Element Mgr. Not sure if it's related, but when onsite I tried opening the Router Web GUI, and got an error msg saying "Bad Gateway. Proxy Server rec'd invalid response from upstream server."
 
Try doing a trace route or ping from the BCM. See if you can ping the gateway, maybe it is not valid.
 
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