BCM50

[allworxguy]

This week I had a 50 lose it's digital set programming on a power outage. The CP kept its setup, LAN settings remained so did the licences, but the password defaulted. I was always under the impression that unlike the 200/400 the set programming was stored on the hard drive.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[curlycord]

Hard Drives get corrupted or fail....sounds like the core telephony and security got corrupted on the hard drive.
HD maybe on its way out.


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http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[exsmogger]

If you have a backup I'd suggest you try a cold reset and then a full restore. It does sound like the hard drive is starting to head south.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[Firebird Scrambler]

What make is the hard drive as the old Maxtor ones will fail.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

 

[allworxguy]

So I am correct then, the digital set programming is on the disk not on the motherboard. It was only 6 phones and 4 lines on it so I reprogrammed it and took a backup.

I didn't open the unit to look at the drive. The company I work for doesn't replace the drives. They would replace the whole unit and transfer the keycodes and repair the old one.

Marv ccna

 

[exsmogger]

On a BCM50 all the programming is on the hard drive. On the BCM200/400 the phone programming is on the MSC card, while the voicemail and data programming are on the hard drive.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952