BCM50: Two annoyances...

[richiejames]

Hi,

There's 2 little things annoying me regarding our BCM50 setup, any help welcome...

When our incoming calls go to voicemail, our outgoing message instructs callers to leave a message after the tone. The problem is, the tone is barely audible. Anyone calling from a noisy environment misses the tone and ends up leaving a blank message before calling again. Is there a volume setting anywhere within BEM, CallPilot, Mailbox Manager, or on the T7316e that would make the beep louder?

Secondly, when our users bring up the incoming call log on the T7316e to view unanswered calls, the list starts from the oldest entry first. Is there any way for it to display the most recent entry first?

Thanks!

 

[norstarboy125]

No way to adjust either one of those requests...sorry

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[curlycord]

Personal Call manager would help for call log.







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curlycord

http://www.curlycord.com

 

[richiejames]

Thanks for the suggestion curlycord...

I did try installing Personal Call Manager direct from the BCM a couple of months ago, unfortunately the installation was unsuccessful on the PC where we need it most. It's running Windows 7 - so should be compatible. The installation hangs after extracting the files. Any idea if there's any common software conflicts which would cause that?