Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

BCM50 Temperature Sensor 3

Status
Not open for further replies.
Sort by date Sort by votes
Good find....2 inches from the fan connector.
Flat, really small and black with 3 legs.

I held my finger to warm it up then pressed it over the chip for almost a minute then the fan kicked in.






________________________________________
small-logo-sig.png


=----(((((((((()----=
Toronto, Canada

Add me to LinkedIN
 
Upvote 0 Downvote
I've got a BCM50 R6 that's misbehaving and throwing alarm 11407 (Platform status monitor - Chassis fan 1 speed is reading 0 for over one minute). I tried swapping in the transistor from an unrepairable unit, but it still acts the same. Must be something else in the circuit causing this problem. I'll update if I can find the troublemaker.

Brian Cox
Georgia Telephone
 
Upvote 0 Downvote
The fan runs like normal on power up, then shuts off as it boots into Linux. After a few minutes and before booting is complete the fan turns on full speed and then gradually slows down. After bootup is complete the fan gradually speeds up again. There is a fan test when looking at bootup through the serial connection. The test runs normally and shows no problems.

I watched the boot sequence through the serial port and all is normal until the system starts the CoreTel service. That is when the fan kicks back on at high speed and throws the 11407 alarm. The fan goes back to normal within 15 seconds, before the CoreTel service has completed starting. So possibly there's an issue with the CoreTel software, but the system was also doing the same thing before I upgraded it to R6. This leads me to think that it is a hardware problem.

Brian Cox
Georgia Telephone
 
Upvote 0 Downvote
Do you have a laser temp gauge?

Compare 2 mobos by scanning components and see the differences, maybe some components run by cortel is burning hotter than it should.

________________________________________
small-logo-sig.png


=----(((((((((()----=
Toronto, Canada

Add me to LinkedIN
 
Upvote 0 Downvote
something i found is when installing a BCM50 system vertical on a wall the fan does much more noise that installing the same BCM50 on a surface like a table. Strange but it happens. I tried 2 different systems and both they behave the same.

Nikos
 
Upvote 0 Downvote
The alarm "Chassis fan 1 speed is reading 0 ..." has nothing to do with the temperature sensor. Therefore, changing the sensor logically made no difference.

BCM50 systems were shipped with one or two fans. The PSM (Platform Status Monitor) component monitors the system temperature and adjusts the speed of the fan(s) as needed. PSM also keeps track of fans that were installed and "complains" if a fan is disconnected / removed.

If you had at some point a fan connected to the position 1 (i.e., fan 1 was detected by PSM at some point) and later removed the fan or moved it to the other position, PSM would keep generating the alarm you mentioned because it no longer detects the fan 1.

If you have a fan installed in the position 1 and it seems to be working, the culprit would likely be the sensor wire of the fan or the fan itself. If I remember correctly, the three wires to each BCM50 fan are ground (black), +12V (red) and RPM sensor (yellow), The yellow is used to track the rotation count - but the counter read by the PSM is zero, so PSM generates the alarm.

The PSM data about installed fans can be reset. If you currently have two fans, you could remove the fan in position 1, reset the installed fan data and run your BCM50 with just one fan. You should never see an alarm about the fan in position 1 after the reset, because from PSM perspective it was never installed.
 
Upvote 0 Downvote
A support person with access to the BCM50 command line could reset the fan 1 data by running the command
pdrcmd delete "PSM\fan1\fan1exist" 0
 
Upvote 0 Downvote
ucxguy,

Thanks for the info. I ran the pdrcmd command you posted. In poking around I found I could run a fan test by issuing the command /nn/bin/psmtest -F and got the following results:

Fan 1:Failed full speed test. Fan speed is 0. It should be between 7600 and 65536.
Fan 2:Fan2 speed test succeeded

Since I heard the fan kick on full speed I am assuming the default fan (upper left corner) is #2, and the upper right corner fan is #1.

Another good command is /nn/bin/psmtest -h which tests temp, power and fans with the following results:

Remote Temp = 44.00
Local Temp = 41.00
Fan1 = 0
Fan2 = 3049
V2.5 = 3.29
Vccp = 1.41
Vcc = 3.30
V5 = 5.10
V12 = 12.06

The complete option list for psmtest is as follows:

Usage: psmtest options
-a - Display full system information
-s - Display system load status
-c - Display CPU information
-d - Display disk status
-i - Display interfaces activities
-u - Display USB status
-p - Display PCI status
-h - Display H/W status Temp, Power and Fan
-r - Display Router status
-f - Display FPGA status
-F - Display Fan status

Brian Cox
Georgia Telephone
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

LidLock Technologies
  • Question
BCM50 R2 Voicemail service stopping repeatedly
Replies
5
Views
278
curlycord
curlycord
AShammah
  • Question
BCM50/FreePBX integration Sip or H.323
Replies
0
Views
77
AShammah
AShammah
jwulf1092
  • Locked
  • Question
BCM50 access through BEM
Replies
2
Views
237
jwulf1092
jwulf1092
curlycord
  • Locked
  • Question
BCM50 deal of the day
Replies
5
Views
314
ramblingrebel
ramblingrebel
LidLock Technologies
  • Locked
  • Question
BCM50 R2 to R6 2
Replies
7
Views
277
curlycord
curlycord

Part and Inventory Search

Sponsor

Back
Top