BCM50 Tandem switching- missing digits in dailled string

[IanRichIcom]

Hi All, I have a client with 2x BCM50 systems at different sites. Site A has the PRI Trunks and site B has no trunks at all apart from 4 ip trunks to site A. Site B therefore uses the PRI lines at Site A for dialling out to PSTN and this works but they have to dial really slowly or the system at site A seems to miss digits- and of course because of this last number redial does not work.
So Site B dials 9 followed by the number they wish to call- the system picks up the VOIP trunk to site A and sends the 9 followed by the dialled digits whereupon the site A system picks up the line and dials- however if they dial normally the system misses the 4 and 5 digits dialled. When they dial slowly it does not. Site B Dials after the 3rd digit is pressed- even though the Private DN is set to 14.

Is there any way to rectify this issue?

Cheers
Ian

Ian@Icom

http://www.icomtel.com

 

[cook1082]

You are seeing this on the BCM monitor?
Try making the dial 9 route public. And leave the site to site set dialing private.

 

[IanRichIcom]

Hi cook1082,
Yes seeing this in Monitor- the Dial 9 is set to Public on Site A and link between A ands B is private. The dialling does work but site B have to dial the first 3 digits (907) then pause for 1 sec and then dial the rest of the number.

Last number redial does not work
Ian

Ian@Icom

http://www.icomtel.com