BCM50 Rls 3 Hunt Group

[2809tst]

HI group, I need help setting up a hunt group in Sequential mode. I set up a hunt group (DN 461) with 2 members, for example, extension 225 and 226 in sequential mode. 225 is the first member, and 226 is the other. Incoming calls are picked up by AA, and then option 1 in CCR routes the call the hunt group (461).

My problem is when 225 is busy with calls that are not from the hunt group, when a call gets routed to the hunt group 461, extension 225 still rings first. I would expect that call to be routed to 226 because 225 is busy. Did i miss any programming? or that's the way it works.

 

[snowman50]

Thats the way it works.
If the caller was busy on a HUNT GROUP CALL then it would go to 226.

You could try and set DND under each EXTN CAPABILITES to tell the set not to be disturbed if on another call.
This way if a second call is presented the phone should say its busy.
Have a go and see what happens.