option11newby
Technical User
- Feb 18, 2004
- 524
Have a BCM50 Rls 2.0 up and running ok. The customer wants us to set up Ringing services. At night, they wish this to go to Mbox 225.
On the target line, we have set the prime to 225, and the mailbox is initialised and greeting recorded. When the time on the system reaches the time for Night routing, the call goes to Callpilot, the caller hears 'This mailbox is not initialised. The person is not available' Then it plays the greeting within the mailbox.
Is this a glitch?
Is there anyway to get rid of the 'mailbox is not initialised' message.
I have checked all system settings and cannot identify where this issue is.
Anyone have any idea?
Regards
On the target line, we have set the prime to 225, and the mailbox is initialised and greeting recorded. When the time on the system reaches the time for Night routing, the call goes to Callpilot, the caller hears 'This mailbox is not initialised. The person is not available' Then it plays the greeting within the mailbox.
Is this a glitch?
Is there anyway to get rid of the 'mailbox is not initialised' message.
I have checked all system settings and cannot identify where this issue is.
Anyone have any idea?
Regards