BCM50 ringing question

[jfdeck]

I'm brainfarting here, I know I had to change that feature many time but I just can't find it again.

Where should I go to set a specific phone so that it does not ring when already on a call? (or vice-versa).

Thank you.

 

[curlycord]

There is no such setting.
If it's set to Appear & Ring then it will do just that.

However you could send the call to voice mail if the set is too busy to take another call.
Forward Busy to the DN of the Callpilot (or to another set if you wish)
That is under Sets/LineAccess/Forward Busy column

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[snowman50]

DND on busy

 

[curlycord]

DND On Busy if I recall still rings the phone but lower ring volume?



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[allworxguy]

Low ring tone occurs when on the phone and DND on Busy = No
DND on busy prevents the phone from ringing. So unless CFB is set the following conditions occur with DND on Busy = Yes:

I/C calls receive busy tone
Transferred calls receive busy tone
Incoming calls line indicator flashes but no ring

Marv ccna