BCM50 rel 6 with NAT Transverse Lic.No audio on remote IP phones that are on VPN. No VPN sets are OK

[killowattkid]

I have a BCM50 with Rel 6 and a Remote User License. I have the BCM50 programmed and I can get the remote sets to work great, as long as they are not at sites where a VPN connection is present. The VPN sites have their cable IP addresses listed in the SonicWall and I suspect that the headers are being changed on the voice packets (30000 - 30099 UDP), to reflect the private LAN IP and not the Published Public IP set in the BCM50. Any ideas?

 

[norstarboy125]

The remote user/NAT keycodes are for sites that don't use VPN, sites with VPN use IP client seats.

Charm City Communications

http://www.charmcitycommunications.com

 

[killowattkid]

The phones all have IP seats. The system also has NAT for remote phones. The problem is that any IP set at a location where there is ALSO a vpn on a workstation, has no audio. The IP sets that are not at a location where there is a vpn client work fine.