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BCM50 RCC Skillsests Missing (not populated) 1

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atcom

IS-IT--Management
Aug 20, 2005
409
CA
This may help situations like this one: thread1361-1730388

After re-installing RCC and all the pain of getting IIS etc. ready on a Windows 7 machine I still ended up with only 1 out of 3 skillsets appearing under "Skillset Assignment". I figured the data pull just needed to finish so I gave it a few days. Upon revisiting I could still only see the one skillset but finally realized: I NEEDED TO LOG IN AS THE ADMIN USER! I had made another user with admin privileges but because only the 1 skillset had been available at the time that's all I had access to.

I hope this helps future Googlers.

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM
 
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