BCM50 Outidal Message Notification PRI

[devin3538]

I have a BCM50 3.7 that is connected via PRI with DID. I have a user that wants to be notified on his cell when he receives a message on his office voicemail. I have logged into his mailbox and turned on message notification with the number. I have tried entering both with and without a 9 as a prefix. When going to select how it dials out in Call Pilot, should I choose Route(only one route programmed 001), or should I choose pool? My PRI is on BlocB which is 17th in the list (Pool A = 1, Pool B = 2, etc...) If I choose pool, I am unable to choose pool 17 since the limitation is up to Pool O(15). Any help you can offer is much appreciated.

 

[biv343]

You need to choose route when using PRI.

 

[devin3538]

I have route 001 setup for the pri calls on the BCM side. In call pilot under the mailbox settings for "outdial type" I have selected "Route" and am still not able to receive offsite notification. I also found that next to "Route" is a field specified for line/pool. It will not allow you to enter the route number. I confirmed in COS 1 that it is allowed. Has anyone experimented with this before?

 

[biv343]

You don't need to enter the route number.

Have you given the active application DN's access to the PRI line pool?

 

[devin3538]

I have given all DN's access to the PRI pool and they can call out without any problems. When you say active application DN's, is this what you mean?

 

[biv343]

Active Application DN's are your voicemail ports. Active Set DN's are your phones.

 

[devin3538]

That was it! I had to allow the DN for voicemail to dial the PRI. Thanks a ton!!!!