We have a failed BCM50 and need to use our spare unit. This forces us to use a new system ID. Is there a way to use our existing keycode or do we have to purchase a new one? Are they still available?
You have a couple of choices. One is to try and find a reseller in Avaya or one of their distributers who can migrate your current BCM keycode from the failed unit onto the new unit.
The other choice is to do a search on line for people who know the BCM workings at an advanced level as they might well be other possibilities that you can try.
What was the nature of your fault?. The hard drive or the main unit?.
If you do the migration change the proper way, then you need to find someone who still has Avaya KRS access as this have been taken away from most of us who used to have this access. We have use other workaround methods to overcome this problem.
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