Hi everyone,
I have a BCM50 that has severe echo issues. I am using 1230 phones and a Nortel 120 POE switch. In programing echo cancelation is set to enabled w/NTL or something like that. The codec for the ip sets is set to G711ulaw. The echo is the worst when I am on an analog POTS trunk, intercom to intercom seems ok. I have worked with BCM400's and 200's but never a 50 and this is the worst echo I have ever heard. The system is patched up current and is brand new out of the box. I went to training a while back for the system, but cant remember ever hearing this issue during the training. Maybe I missed a setting if I am lucky.
Today I am going to try a different model of phone and see if that makes any difference, I am also going to bypass the POE switch and see how that goes.
Does anyone have any ideas what might be causing it?
The system has no digital station so I cant tell if they are fine or not.
This is my first BCM50 install because I had heard about things like this. What experience have you guys had with these systems?
Any suggestions would be greatly appreciated.
I have a BCM50 that has severe echo issues. I am using 1230 phones and a Nortel 120 POE switch. In programing echo cancelation is set to enabled w/NTL or something like that. The codec for the ip sets is set to G711ulaw. The echo is the worst when I am on an analog POTS trunk, intercom to intercom seems ok. I have worked with BCM400's and 200's but never a 50 and this is the worst echo I have ever heard. The system is patched up current and is brand new out of the box. I went to training a while back for the system, but cant remember ever hearing this issue during the training. Maybe I missed a setting if I am lucky.
Today I am going to try a different model of phone and see if that makes any difference, I am also going to bypass the POE switch and see how that goes.
Does anyone have any ideas what might be causing it?
The system has no digital station so I cant tell if they are fine or not.
This is my first BCM50 install because I had heard about things like this. What experience have you guys had with these systems?
Any suggestions would be greatly appreciated.