Similar to the post at I am having problem with users logging into voicemail via F981.
I have a BCM50 installed at a satellite office with six IP1230 sets, and the appropriate license codes are installed for VM and IP telephony.
When entering F981, instead of prompting for a password, the phone required the user to enter both the mailbox and the password. Unlike something like a MICS, which would display the "Log:" prompt and want the mailbox and password as a single string, the display on the 1230 shows "Mbox" as the first prompt, then "Pswd" as a second. The mailboxes are all configured per the attached image (most are initialized, the set I am using for testing is not... this does not make any difference in my testing, and I don't believe that it should make any difference in operation.)
Anybody have any ideas? Something simple I might have overlooked? I have run a MICS at my main site for the past five or six years and have zero trouble with it, but the BCM50 has far more differences than I expected it to.
I have a BCM50 installed at a satellite office with six IP1230 sets, and the appropriate license codes are installed for VM and IP telephony.
When entering F981, instead of prompting for a password, the phone required the user to enter both the mailbox and the password. Unlike something like a MICS, which would display the "Log:" prompt and want the mailbox and password as a single string, the display on the 1230 shows "Mbox" as the first prompt, then "Pswd" as a second. The mailboxes are all configured per the attached image (most are initialized, the set I am using for testing is not... this does not make any difference in my testing, and I don't believe that it should make any difference in operation.)
Anybody have any ideas? Something simple I might have overlooked? I have run a MICS at my main site for the past five or six years and have zero trouble with it, but the BCM50 has far more differences than I expected it to.
