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BCM50 error message need help

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Trebor18

MIS
Apr 3, 2014
47
US
when i try to log in the BCM50 i get the following error message:
Exception occurred when trying to connect Detector 'BCMDetector' cannot determine the device type for 10.1.1.252.

i can not log into the element manager to make changes.
any suggestions?
 
Does this link work and take you to the main page?

If not you have the wrong IP address maybe.

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Toronto Canada
 
When I try the IP address of 10.10.11.1 it does not connect but I get no error message
 
The BCM IP address is probably not what you think it is or there is a connection issue between the BCM and Switch/Network.

________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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Toronto Canada
 
When I try the IP address of 10.10.11.1 it does not connect but I get no error message "

That did not answer my question.

If you want help then answer the questions.
Thanks



________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

small-logo-sig.png

Toronto Canada
 
Can you ping the system? How do you connect to BCM? Direct via LAN on OAM port?
Did you ever had access to this system?
What about the LED Status of the system?

regards

nikos
 
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