networkscotland
IS-IT--Management
Hi there got a customer with several businesses using the one phone system.
They wish the ddi called to present a company name before answering so that the agents can answer as appropriate.
For example ddi xx01 - company a, xx02 company b
They have 3 x isdn 2e giving 6 channels and a 10 ddi range.
Any ideas?
Stephen
They wish the ddi called to present a company name before answering so that the agents can answer as appropriate.
For example ddi xx01 - company a, xx02 company b
They have 3 x isdn 2e giving 6 channels and a 10 ddi range.
Any ideas?
Stephen