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BCM50 crashed

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PHXAZ

PHXAZ

Technical User
Jun 1, 2010
146
US
Good day all I have a BCM50 2.0 that took a dive and will need to replace it.my question is can a regenerate the key codes from a 2.0 machine to a new 3.0 or higher or do i have to get another 2.0 machine?
 
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Key codes go by serial numbers, you would have to contact an Avaya/Nortel dealer I think the procedure is to send in the bad unit and they would generate new key codes for the new unit. What is wrong with the one that crashed?
 
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it wont boot up, I have tried to reconnect the sata cable to the hard drive but it seems to be in a never ending loop. the top light stays amber.
 
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