I have a BCM50 REL 1 and cannot get caller line ID to appear on a 2nd incoming call transferred to handset.
When the user is on the phone he wants a 2nd call transferred to him to have CLID to appear so he can make the decision to switch to the other call or not.
Caller ID on the call is appearing at the reception set, and appears when transferred to the DN with the first call, however the 2nd CLID is not displaying until he switches to the call.
Does anyone know if REL 2 or 3 supports this? The BCM 200's and 400's do, and so do the the old MICS and CICS.
Any help is greatly appreciated.
Thanks.
When the user is on the phone he wants a 2nd call transferred to him to have CLID to appear so he can make the decision to switch to the other call or not.
Caller ID on the call is appearing at the reception set, and appears when transferred to the DN with the first call, however the 2nd CLID is not displaying until he switches to the call.
Does anyone know if REL 2 or 3 supports this? The BCM 200's and 400's do, and so do the the old MICS and CICS.
Any help is greatly appreciated.
Thanks.