BCM50 Centralized VM

[DigitelD]

With 2 BCM50's running MCDN how do I set up Centralized VM and is there anything else needed to do so? This part is all new to me.

Thanks

SHK Certified (School of Hard Knocks)

 

[biv343]

You can't. You need to have a BCM 200/400/1000 running release 3.5 or higher as the "host" system. BCM 50's can access centralized voicemail but can't act as a central host.

 

[DigitelD]

Thanks Biv, now what are my other options? Since the 50 can't be a host, how can I network the 2 together and then be able to have the VM's networked.

SHK Certified (School of Hard Knocks)

 

[biv343]

You can network the voicemail systems together, provided you have the VPIM keycode on both systems.

 

[DigitelD]

Then they would be able to send messages over the network to each other. The only thing they wouldn't have is Centralized AA. Am I correct?

SHK Certified (School of Hard Knocks)

 

[biv343]

Correct.

 

[DigitelD]

Using VPIM do you have to have duplicate mailboxes at both ends? Can this be used without MCDN?

SHK Certified (School of Hard Knocks)

 

[biv343]

You forward to a site ID plus mailbox number. For example, one site could be extension range 2XX with a VPIM site ID of 2. The other could be 1XX with a VPIM site ID of 1. To forward a message from site 1 to site 2, you would forward the voicemail to 22XX.

I'm not sure if network delivery mailboxes exist on the BCM 50 or not, but they do on the 200/400. If you have a small site on the far end, you could build network delivery mailboxes on one site that exist on that system, but forward all messages to the remote end.

MCDN isn't needed for any of the VPIM stuff.

 

[hawks]

I have a customer using Centralized Voicemail with 2 BCM 50's so it should work.

 

[cobberd]

I also just finished setting up centralized VM with 2 bcm 50's for a customer, and it's working great. You must have MCDN and Q.SIG keycodes for BOTH bcm's.

 

[DigitelD]

So you have 1 BCM50 as the host?

SHK Certified (School of Hard Knocks)

 

[riteeh]

I am in a similar situation with 2 BCMs. One of them has the VPIM keycode (it was a demo unit and came with all keycodes). Is there any way to get this working one direction with only a single keycode or am I going to need to fork out $1500 to buy another one?

 

[hawks]

Yes one can be the Host and yes to gentech also, they both need the codes loaded on them. I think the VPIM is for Voicemail Networking and not Centralized Voicemail though.

 

[biv343]

Intersting. I was always under the impression that the BCM 50 could not be a host in a centralized voicemail system. I looked at some slides from a Nortel training seminar I went to, and they say that a BCM 50 can only be a remote, not a host. But, upon actually reading the manuals, I see that I am incorrect.

DigitelD, My apologies for leading yourself and anyone else astray.