BCM50 can not pick up incoming calls from analog lines

[wangqq1]

It happens once a while. My BCM50 doesn't pick up incoming calls at all (I have AA picks it up currently).

I have to reboot 50. Any clues?

 

[3Sixty]

How many lines on system?

How many VM Ports enabled?

How busy is the system?

Marshall

http://www.marshallshouse.co.uk

 

[endlesswinter]

when the system wont answer can you call out?

 

[wangqq1]

I have 4 analog lines from the phone company
I have enabled 13 VM enabled. I have 16 seats.
Recently, it has been 4 lines taken more often. Maybe 3 times a day?

Yes, when this happened, outbound calls were just fine. No incoming calls at all.

 

[oliver60]

There is a patch dealing with problems with analog lines
on the BCM 50 you might want check in this. What release do you have?

 

[wangqq1]

Software version: 1.00.2.04j

Where can I have the update patches? Somebody can kindly share them with me pleeeeeeeease?

Thanks!

 

[wangqq1]

Isn't my BCM50'version the most updated?
Anybody can throw a clue? I can not afford resetting it periodically during the work time.
Please kindly advise. Thank you.

 

[3Sixty]

Have a look on my site under downloads.

Marshall

http://www.marshallshouse.co.uk