BCM50 & CP number of rings on handsets

[MontanaCyclist]

I have spent some time researching this issue, and I think I can't configure the BCM50 and CP to do what I want. However, I'm asking the message board before I give up completely.

I would like an incoming call to be picked up only by the front desk/control set/general delivery voice mailbox. For instance, after 6 rings (either using AA or Fwd No Answer in Element Manager) the outside caller should get sent to the General Delivery box. However, I would like any of the other extensions to forward to voice mail after 4 rings *only* if forwarded by the person at the front desk. Setting the other extensions to pick up with a higher number of rings (>6) when forwarded is inconvenient. Currently, the 4 rings on the user's extension has priority over the 6 rings for the front desk extension, even if set in Auto Attendent.

Thanks in advance for any ideas.

 

[56BelAir]

Have the CP (line administration) Auto attendant pick up lines 61 -64 ( for example) after 4 rings to table 1. Set all users back to 4 rings , Attendant will go on before personal boxes. make sure reception phone stays at 6 rings.

or

program night services (ringing service) on reception phone to vmail after hours.

 

[bluemr2]

If you only want the receptionist to ring on inbound calls then you can do it. Just have the lines ring on receptionist which is call forwarded to vmail after 6 rings. The lines don't appear or ring on any other phones. Call forward all other phones to vmail after 4 rings. Don't set up lines admin in the call pilot for any lines. Easy enough.