BCM50 All Call Feature

[thegenerallee]

BCM 50 VersioN: 2.0.2.05e

I have a user who's extension is calling our operator when the caller presses "0". Instead, he would like all phones at his location to be called instead of going to the operator. Is this possible? If so, how would I go about setting it up?

 

[ironhorse17]

In the phone system you can assign only one ext when you dial 0.

In the auto attendant you can have only one ext when dial 0 can be different from the system.

In the voice mail box each extension can have a different ext when pressing 0 in their mailbox.

 

[thegenerallee]

@ironhorse17: That's what I thought but wanted to verify it first before giving them a definite "it's not possible" response. Thanks!

 

[deathbyphone]

make a hunt group

 

[deathbyphone]

make a hunt group and add the sets make it broadcast and the hunt group dn the attendant dn

 

[curlycord]

Agreed...HG's work best.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[thegenerallee]

Thanks for the suggestions, everybody! Greatly appreciated.