BCM50 Alarm Code 31045 - Need PAtch

[Revbsclark]

Hello,

I am new here, but am very greatful for all of the information I have found. I recently started working for a church that has a BCM50 running release 1, and the receptionist has started getting an alarm 31045.

From looking at thread: thread1361-1115750, it looks like there is a patch to fix this, but I cannot find anywhere to download the patch.

Is it possible to do this? We do not have a vendor that we work with.

Also, does anyone know why this would have started suddenly? The only thing that has changed is I have connected the BMC50 to our network,m and we are now using CallPilot via a browser.

Thanks for any help!

 

[curlycord]

You cannot find it because you need to be an Authorized vendor to access via Avaya PEP site.

Suggest you find a vendor and have them install the patch for you.



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curlycord

http://www.curlycord.com