BCM50 Alarm 11202 ?? Anybody Know what do ??

[Atechguyy]

HI! There ,i have a email from I.T guy ,saying there is a alarm on Rec.x221--Alarm 11202- major Platform
Status
Monitor
Platform Status
Monitor - Memory
near capacity.
Contact local
support group for
assistance in
analyzing memory
usage


Durham/Kawartha ,Ont.

 

[curlycord]

It needs a patch and a reboot.

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[Atechguyy]

Why is it doing this ?? Will it be find with a reboot only,, ??


Durham/Kawartha ,Ont.

 

[curlycord]

Why is it doing this ??"
That would be pretty hard to answer if even possible but regardless a patch might fix memory issues as it has in the past.

As for a reboot that also would be very hard to answer.
Reboots are not meant to fix things if that's what your asking, that is the job of a designer or a patch or new software etc.
Reboot can clear services that hang.
When you have a PC issue and you reboot it sometimes works and sometimes does not and since a BCM is a computer the same applies.



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[Firebird Scrambler]

Personally, I would get a full backup done first before attempting to do a reboot. Just to be on the safe side.

Firebird Scrambler

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[Atechguyy]

Thanks just backed-up ,the release Is Ver.6.0.2.05.237,, I wondering if a new HDD or SDD would be better ,since it is getting old.??

Durham/Kawartha ,Ont.

 

[curlycord]

You best bet is to back it up, load the patches then reboot and if still an issue then replacing the hard drive might help or simply doing many other things first such as factory defaults on so on.

No use guessing, just do the usual in order one step at a time.




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[curlycord]

As for releases we refer to them as R1, R2, R3, R5 and R6.
In your case you have an R3 which did in fact have memory issues.


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[Atechguyy]

I don't know where to get the patches ???, i have BCMM50r3, Ver.6.0.2.05.237

Durham/Kawartha ,Ont.

 

[curlycord]

I will email you.

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[curlycord]

Update as we are loading patches tonight:

From the readme in BCM050.R300.SU.System-270.201205:

Software Update BCM050.R300.PSM-12 Description:
----------------------------------------------

- Address "Low Memory Alarms", alarm 11202.
The purpose of this update is to reduce the low
memory threshold in order to prevent unwarranted
memory alarms during normal system operation.
Q01752490.





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