BCM50 3.0 with PRI and not displaying CID

[davidwalters]

Very strange I have never had this problem. Cox provides CID name and number with all PRI's I have inspected all elements on BEM for CID and they are all check to show CID per set and lines but no CID is displaying on any PRI calls. They are displaying for all of the analog lines.

Any ideas?

 

[Firebird Scrambler]

Have you gone to the line data in Element Manager and click on the Assigned DN's tab?. In there is a tick box for "Caller ID Set". Is it ticked?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[davidwalters]

There is LINE ASSIGNMENT and the Caller ID is checked as SET

 

[Firebird Scrambler]

Have you confirmed from your line supplier that CLID for incoming calls has set-up by them?. I've known them to get it wrong.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[norstarboy125]

Pretty simple, if caller id set is ticked then you have carrier issues. Make sure your protocols match theirs.

Charm City Communications

http://www.charmcitycommunications.com

 

[davidwalters]

They have a t1 with no detail for the caller ID is it possible to have caller ID sent over a T1?

 

[norstarboy125]

Contact your provider and ask if they're sending you clid.

Charm City Communications

http://www.charmcitycommunications.com

 

[telcodog]

Open the BCM monitor and see if the system is receiving the CLID info from your provider. If not, call them and tell them!

 

[rlsabin]

If it is in fact a T1 and not a PRI then there will not be any caller ID provided by the the Telco. The question here is did you have caller ID on these calls before and now you dont or did somebody just now notice that you dont get any caller ID on calls on these trunks?

Rick

 

[davidwalters]

This is a T1. They've never had caller ID in the past but want it now

 

[cook1082]

Have them switch it to a PRI T1.