bcm50 3.0 overflow

[BCMTinkerer]

Can some one tell me how to make overflow work. Scenario

I have a pri, if it fails i want calls to go out over copper trunks, i have overflow checked on the route b ut it does not work. Routing service is turned on, schedule 5 4am to 4am 7 days a weak.

 

[hawks]

Try 12:01 am to 11:59 pm and see what you get. I've had better luck that way when trying to do 24 hours.

 

[BCMTinkerer]

I tries different combos on the schedule, i even set it to manual using FTR 873 to turn on and off, NO LUCK at all

Thanks

 

[snowman50]

You need to go to routing-Destination codes- and assign your frist route then your second route against the schedule that you are using.

 

[BCMTinkerer]

Been there Done that, im on with Nortel right now trying to figure out why, this BCM may be broken.

 

[snowman50]

TRY THIS SET UP USED ON BCM 3.6 TO ROUTE VIA ANOTHER CARRIER

Call Routing: Expensive Route Overflow.

How to set up calls to overflow from one line group to another line group using a routing service.

Example: A customer has 2 companies supplying lines.
- AT&T
- C&W

The customer would like calls to go out on the C&W lines First. If these lines are busy then the calls will overflow to the AT&T lines and give the user a warning when they access these lines.

What is needed to set this up.

- The lines will need to placed into different line pools.
- A routing table needs to be set up using the line access code e.g 9.
- A route will be need to direct calls for each group of lines.
- The routing service will need to be activated.

How is this Achieved

- Put the lines for C&W in line pool B
- Put the lines for AT&T in line pool A
- Remove the line pool codes for A and B. and exchange line code e.g Normally 9
- Set up route 001 to use Pool A ,dial out No Number (eg expensive route)
- Set up route 002 to use Pool B, dial out No Number (eg cheap route)
- Add A Designation Code .eg 9 This is normally 9.
- Absorb all digits
- Use route 002, (cheap route) press next,
- This is were you now enter the second route , we will use Night, Default None
- Press change, enter route 001 (this is the overflow route)
- Press Next, set overflow to Y.
- Set routing service Night to Manual. This will allow the service to be switched on.

What happens Now.

- At Extn 221 Switch on the routing service , (Feature 873 , password 23646.)
- Service modes will now be on.

When the user dials 9 for an outside line, they will be routed to route 002(cheap route). If the lines within Pool B are busy then they will overflow into pool A.
When this happens a warning tone will be heard and Expensive Route will be displayed on the users Telephone Display Screen.