BCM450 and Option11c - CallPilot Issues

[EngMajdi82]

Hello ...

I have BCM450 Integrates to Option11c via PRI Card, Each have DN length 4 digit, there is access code 8 when dialing from BCM450 to Option11c but from Option11c to BCM450 Call direct without access code.
The customer have Welcome Message configured on BCM450 CallPilot, the problem is that when the caller hear the message " if you know the extension number plz dial it now" and dial the extension on the option11c side, the callpilot system replies with the following "you have entered an invalid extension"

Is there any problem to solve this ?

Thanks and Regards

 

[Firebird Scrambler]

The problems sounds to be on the BCM 450 Call pilot system and I think you need to look in the custom routing table and probably one of the main settings to do with outbound transfer.

Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer

Very advance high level knowledge on the Linux BCM phone system.

Website

http://somertel.com

 

[EngMajdi82]

Hello ...

Is it possible to explain to me more if allowed because I tried too much

Thanks