BCM400 Hunt Group to General Delivery MB after hours

[FlashofOhio]

On our BCM400 I had to have a designated DN with a number 513-555-1235 ring to Hunt Group 1. The HG rings until someone picks it up during business hours. It will not go to the Call Pilot after hours into our General Delivery MB as it was setup previously. This DN is different than our main number 513-555-1234 which is treated normally but when you opt out to ZERO it is then forwarded to the 513-555-1235 second DN to ring to the hunt group. The reason for the secondary DN is that phones are forwarded from unmanned receptionist lines in multiple offices to our Customer Service Number. I just need to get the after hours setup to go directly to General Delivery on this line.

 

[Deweyhumbolt]

In Operator Settings, deleting the check from Attndt. Available, will send calls directly to GD.

Adversity is Opportunity