BCM3.7-Incoming Toll free on Away group

[CK29]

The operator can forward to a designated hunt group DN when she is away which rings multiple sets. A target line for a dedicated incoming toll free is assigned to operator DN as ring only. When operator forwards to away group, the incoming toll free goes directly to the AA. If i call the operator DN directly i get the away group. Normal incoming on pots line goes to the away group. Help, why is my toll free not following? This has been going on for weeks and i cannot figure it out.

 

[acewarlock]

Make it RING/APPEAR and it will follow the rest.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[CK29]

Okay, will try this. Before I do, i forget what button it will pop up on. Dont want to mess up the console with a designated button for something else.

 

[Deweyhumbolt]

Just use Ftr*81 to move it where you want.

Adversity is Opportunity

 

[acewarlock]

Do F*0 and hit the buttons and it should tell you what is programmed on that button.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.