BCM1000 Voip issue

[AC427]

Hi

I have a BCM 1000 ver 2.5 within a large voice network. I can call other BCMs ok via Voip, but when i call an Option 11 i get the message "equip congest".

Any suggestions to what or where the issue is?

Cheers

 

[acewarlock]

Can the other sites call the Option 11?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[AC427]

yes all other sites can call everyone else. The BCM in question is actually on another network, so i think it is a Firewall issue, which we are looking into now.